Reviews & Testimonials

Reviews are so important for your business.

What is more important is how you respond, particularly to not so favourable reviews.

Always thank the person for taking the time to review your business.

Acknowledge any failings and calmly address any inaccuracies.

Apologise if appropriate, say that you take on board their criticism and explain measures to put things right.

Include your contact details to discuss further.

This will demonstrate to anyone reading that you are open, honest and transparent. It will also show your business as professional and understanding.

Believe me, people will want to visit and see for themselves.

REMEMBER - ALWAYS SHARE GOOD REVIEWS ON YOUR WEBSITE AND SOCIAL MEDIA