Building Communities Online

"Social media is a collective term for websites and applications that focus on communication, community-based input, interaction, content-sharing and collaboration. People use social media to stay in touch and interact with friends, family and various communities" - source: techtarget

The emphasis here is on SOCIAL - we should all be using our pages (personal and business) to help build strong communities that support each other.

Here's some ways that we can all help:

Share your experience - if you've had a great interaction, let others know! Post reviews - keep things positive - any negative feedback should go directly to the business with an option to address the issue Share each other's posts - this helps to not only raise awareness, but also to let the algorithm know that the original post was relevant Tag others - include other businesses in your posts, it's the friendly thing to do! Share events - how do people know about things if we don't help publicise them?

REMEMBER - we are all part of this community - if you build it, they will come!